12/27/2023 0 Comments Thirty one order statusYou will be notified by Singpost when your item has been delivered, and you can pop down to collect. POPStations are located island-wide, mostly at MRT stations and shopping malls. The last method is collection from a POPStation. The ZALORA fleet will deliver the parcels to all 72 7-11 stores island wide. First of course, is the direct courier service.Īnother option is collection from a 7-11 store of your choice, where you can make payment and collect your parcel. ZALORA offers different delivery or collection options. Zalora is working with our courier partner ENTREGO to offer you fast, nationwide delivery and wide Cash-on-Delivery coverage. Zalora partners with local deliveries couriers like LBC Express, 2GO, Entrego, DHL, 7-Eleven all of which you can track with or through our mobile apps. Zalora partners with local deliveries couriers like Singpost, NinjaVan all of which you can track with or through our mobile apps. Simply type this number at Ninjavan's e-tracker to track your return parcel. NinjaVan - The tracking number is made up of 10 numerical digits which can be found either on your return label/proof of drop-off. Your tracking number should go live within 30 minutes of drop off, otherwise you may reach out to CollectCo here. Please note if the drop-off centres are unable to provide a physical receipt, you may request for "proof of drop-off" via email instead. Simply input this number at CollectCo's e-tracker to track your return parcel. Simply head over to the PosLaju e-tracker to track the whereabouts of your return parcel.ĬollectCo - The tracking number is made up of 12 numerical digits which can be found either on your return label/proof of drop-off. Pos Laju - The tracking number is a series of 13 alphanumeric digits which can be found at the top right corner of your return label/proof of drop-off. Zalora partners with local deliveries couriers like TA-Q-BIN, NinjaVan, Pos Laju, CollectCo all of which you can track with or through our mobile apps. You will be notified once your parcel has been received and processed by ZALORA. Kindly keep note of the return tracking number which can be found either on the return label or on your receipt which you should receive / request upon parcel drop-off. Tracking your returns depends on your return method. Wondering if your returned item has reached our warehouse? Read on to find out how you can track your returns. Note: It may take up to 24 hours for your tracking number to activate once the "Order Shipped" email has been sent. In the event that tracking details are unavailable, you will be provided with a link to the delivery couriers website where you can input your tracking number.Ĭopy the tracking number or tracking link and paste it in Once your package has been shipped, the "Track Package" button will be available for further details on the whereabouts of your parcel. You will be a shown a list of all the orders you have made. Log in to your ZALORA account and click "Track My Orders". Itching to get your hands on your latest purchase? See how close you are to receiving your package by tracking your order using. To track Zalora order just enter your order number in the search box on top, and our tracking robots will find your parcel in no time. Zalora's e-commerce websites launched in 2012 in Indonesia, Malaysia, the Philippines, Singapore, Taiwan, Hong Kong, Thailand and Vietnam. Zalora is Asia’s Online Fashion Destination, they create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. UPDATE 01.06 We have now had confirmation that you have received the replacement parcels, twice.Zalora Group is an e-retailer founded by Kinnevik AB and Rocket Internet with operations in several South East Asian countries. UPDATE 6.03 A member of our team confirms you have accepted the replacement delivery for the order. In addition, you have just been sent an email in response to yours, where we are offering a replacement, so this review does not reflect how we operate or the reality of the facts AT ALL. Moreover, even if the appeal was accepted by the delivery company, this would still take up to 3 weeks for them to try and retrieve the information. This case is currently still open, and no one denied a solution but you can understand how hard it is to prove what you are saying due to the extreme delay in contacting us. Since you have contacted us 4 MONTHS LATER we have been in contact with the two couriers which are struggling to provide the proof of delivery as they only keep the tracking information for 3 months. Both parcels have been sent with two different couriers and both the couriers confirm that the delivery address used is the one you have provided. Both of the parcels show delivered to the address provided.
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